Quote:
Originally Posted by Tracymd
I was just wondering if anyone has any dealings with these people?
On their website www.thegoldfishbowl.co.uk it describes "Further down is our impressive display of Flower Horn Cichlids, specially selected for us from Meng Aquarium Center in Malaysia"
Having read this back in January off i travelled from Yeovil with the intention of buying a rather nice FH. On arrival, cutting a long story short, they dont/didnt have ANY FH.
Having enquired reference the website etc the owner asked how much I wanted to spend etc & said he would import me one within 2 - 3 weeks
Here we are virtually in May & it still hasnt arrived
Apparently my FH keeps getting on the plane but has to be off loaded again due to strong winds etc
Am I being spun a yarn? should I give up hoping for it to arrive?
|
If you have left a deposit and still want the fish ,I would phone the shop insist on speaking to the manager tell him you are fed up with all the rubbish that they have been giving you , and ask him for a definite arrival date for these fish, tell him that it is not good business practice to advertise fish that they have not got , and even worse to keep letting down a customer who was promised these fish in February, if you are then satisfied in the new arrival date, I would then tell him that you will be expecting a substantial discount on these fish ( as a good will gesture ),to make up for all the messing around you have suffered so far , if he is not prepared to offer you some discount then I would demand my money back and keep an eye out for other outlets selling these fish. ( any problems getting your money back phone consumer advice , one phone call from them always works for me .

